Page 14 - Keona Health - Generic 2 Fundementals of NT
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Nurse answers calls directly Nurse or non-clinical staff answers Non-clinical staff answers calls, Non-clinical staff answers calls,
calls and takes message if RN not collects demographics, and routes collects demographics, and puts
availabile to RN as necessary into a RN call-back queue based on
acuity
2020 2023
14
