Page 3 - The 4-Step Formula For - Mastering Patient Self-Scheduling

EXECUTIVE SUMMARY:

The Not-So-Secret Formula for Self-Scheduling Success

Welcome to the world of patient self-scheduling, where ef cient healthcare practices
and happy patients become a reality. We’ve got the case studies and the formula to
prove it.

You'll nd out why 70% of patients prefer self-scheduling, and how one client was
able to get 60% of all appointments scheduled directly by patient themselves.

At the heart of our approach are 3 core beliefs:

1 All patient service is patient care.

2 Smooth patient experiences only come from smooth staff experiences.

3 Provider trust comes from building quality care into every interaction.

These beliefs drive our formula for success in patient self-scheduling. And no, it
doesn't involve a magic wand or bribing your patients (though we won't judge if
you've tried).

Breaking problems down into formulas is a proven way to break complex challenges
into clear, measurable, and actionable steps. That's why we've developed a formula
that not only produces incredible ef ciency but also provides better care and greater
access for patients.

What you're about to dive into is a no-nonsense, insightful, but surprisingly effective
approach to mastering patient self-scheduling. This approach to success is common
in leading businesses. You’ll see how Amazon's success formula and Apple’s
customer satisfaction metrics are remarkably similar to your attempts to get patients
to book their own appointments.

The 4-step Formula for Mastering
The 4-step For mula for Mastering Page | 01
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Patient Self-Scheduling
Patient Self-Scheduling