Page 17 - Executive Deck
P. 17
Daily volume Staff Sum of Patient Self-Service
Encounters
3500 35
Sum of Intelligent Scheduling
3000 30
Encounters
2500 25
Sum of Non-Scheduling
Encounters
2000 20
1500 15
1000 10 Doubled call volume
without adding one
500 5
single phone staffer.
0 0
19 24 34 38 42 46 50 1 5 9 13 17 21 25 29 33 37 41 4549 53 5 9
Angel Jordan 2020 2021 2022
Clinical Admin
Some providers are getting 10 more visits per week and Burlington
Urgent care is getting 7-10 more appointments per DAY.
