Page 10 - The 4-Step Formula For - Mastering Patient Self-Scheduling
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Formula’s simple structure cuts out the BS and forces us to focus on what really
matters.
But here's the real kicker: formulas make success replicable. Once you've cracked
the code, you can apply it again and again.
The (not-so) Secret Formula to Patient Self-Scheduling
We're about to unveil the secret formula to patient self-scheduling. It's so secret, we're
plastering it right here in big, bold letters.
PATIENT SELF-SCHEDULING SUCCESS =
Availability Awareness Conversion Accuracy
x
x
x
It's simpler than it looks, kind of like assembling IKEA furniture.
If 100% of your appointments are available online, 100% of your patients decide to use
this nifty online system, 100% of those actually complete the booking process, and the
bookings are 100% accurate, then voila! You've achieved self-scheduling nirvana.
But let's be real, achieving 100% in anything is about as likely as nding a unicorn in
your backyard.
So, let's break this formula down into bite-sized pieces:
Availability (% of Calendar Online)
This is opening up more appointment slots for online booking.
It's similar to blocking out more time in your schedule for important personal
projects. Like when you nally decide to tackle that DIY project you've been
putting off since 2015.
The more appointment slots a practice makes available online, the more
opportunities patients have for scheduling appointments.
The 4-step Formula for Mastering Page | 08
Patient Self-Scheduling