Page 10 - The 4-Step Formula For - Mastering Patient Self-Scheduling
P. 10

Formula’s simple structure cuts out the BS and forces us to focus on what really
           matters.


           But here's the real kicker: formulas make success replicable. Once you've cracked
           the code, you can apply it again and again.





           The (not-so) Secret Formula to Patient Self-Scheduling





           We're about to unveil the secret formula to patient self-scheduling. It's so secret, we're
           plastering it right here in big, bold letters.




                              PATIENT SELF-SCHEDULING SUCCESS                              =

              Availability      Awareness      Conversion      Accuracy
                                                                                          x
                                    x
                                                               x



           It's simpler than it looks, kind of like assembling IKEA furniture.

           If 100% of your appointments are available online, 100% of your patients decide to use
           this nifty online system, 100% of those actually complete the booking process, and the

           bookings are 100% accurate, then voila! You've achieved self-scheduling nirvana.

           But let's be real, achieving 100% in anything is about as likely as  nding a unicorn in
           your backyard.





              So, let's break this formula down into bite-sized pieces:



                    Availability (% of Calendar Online)

                    This is opening up more appointment slots for online booking.

                    It's similar to blocking out more time in your schedule for important personal
                    projects. Like when you  nally decide to tackle that DIY project you've been

                    putting off since 2015.

                    The more appointment slots a practice makes available online, the more
                    opportunities patients have for scheduling appointments.





                                                 The 4-step Formula for Mastering                           Page | 08
                                                      Patient Self-Scheduling
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